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The world health community continues to monitor closely the emergence of the SARS-CoV-2 virus and the disease it causes, "coronavirus disease 2019" (COVID-19).  We will be regularly updating this page with information directly related to how we are managing this situation at ReMed. ReMed is closely following recommendations from the Centers for Disease Control (CDC) as well as recommendations from the government and health departments  in the states where we provide programming.

Since the first days of the COVID 19 crisis, ReMed has made decisions based on the best advice of experts who have been instrumental in creating the COVID-19 Guidelines, including CDC recommendations and individual State mandates.  As states are beginning to see signs of re-opening, we are planning our adjustment to a “new normal.” These small steps toward a return to everyday life are encouraging. At ReMed, we continue to prioritize keeping our clients and staff members safe, healthy and infection-free. We are continuing to proceed with caution and follow guidelines similar to those of nursing homes as well as the guidance of licensing agencies and mandates within the states we have programs. Reopening will look different in every geographic region that we serve. We are proceeding with caution to protect the vulnerable people that we serve and the staff members who serve them.

Referrals and Admissions

We are accepting new referrals and admissions to our programs.  We are partnering with referral sources, funders, and prospective clients and families to develop optimal treatment plans which consider the needs of the individual as well as the health and safety of our current staff and clients.  Out of an abundance of caution and for the health and safety of our clients, staff and prospective clients, we have adapted our Admission Criteria. If you are working on admitting a case or have a referral for one of ReMed's programs, our Admissions Coordinators are available and will provide you with specific information related to each individual case and as well as policies and procedures for admission.   For current, specific information about our policies and procedures please click here.

Please contact our Admissions Team at 484-595-9300 or if you would like to discuss a case with us.

Visitor Guidelines

The Health Department in each State has followed CDC guidance on visitation policies since the beginning of COVID-19.  ReMed will continue to follow these guidelines until we can be sure visitation will not put clients and staff members at risk. We understand that limiting visitation is difficult; however, contact with visitors is one way that clients could become exposed to and contract COVID-19. The Governor’s indicate that until the States fully reopen, clients in congregate living settings must continue to stay in the facility and visitors are not permitted. Some of the Governors have extended the time to beyond 30 days after full opening. 

Home visits in all regions are not permitted.


With Coronavirus in each of the regions where we provide care, our clinical team has been reaching out to our medical directors, health departments and colleagues in the post-acute and rehabilitation field as well as an expert in infectious disease and exposure control. Our plan is comprehensive and continues to be fluid so we can be one step ahead. Care and well being of the people we serve is our priority. From a programming standpoint, our programs have been modified to support residential clients within their residences.  We have Recovery Sites and designated staff members established within each region should the need arise.  Outpatient clients are served primarily through a variety of telehealth options, with a limited number of individuals seen within our clinic sites or on a very limited basis in their homes, if necessary.  

  • We have developed contingency staffing plans to ensure that our residential clients are served on a priority basis.

  • We are screening our residential clients daily.

  • We are continuing to see individuals in our outpatient programs and are monitoring symptoms each time they come in.

  • We are seeing home and community clients in some of the regions that we serve. If you have any questions regarding specifics, please contact the Rehabilitation Case Manger assigned to your family member/case. 

  • We have implemented a variety of telephonic and digital technologies for team conferences, family visitation, case management conferences and client therapy.  

  • We have cancelled all community outings.

  • Medical appointments and procedures are being considered on a case-by-case basis. If an appointment is considered urgent it will be scheduled and clients and staff will wear PPE to the appointment as indicated.

  • Dental visits and procedures continue to be on hold unless it is considered an emergency.

  • In each of our geographies we have identified procedures for COVID-19 testing and are able to test individuals in our program sites.

  • Specific criteria has been established for individuals who have been treated for COVID-19 and return to their treatment program. 

Workforce Safety

We are encouraging all of our staff, who are able, to participate in our vaccination programs which vary from state to state.

In an effort to keep our workforce safe we have a number of precautions in place.

  • We are monitoring all staff for symptoms and fever prior to beginning their shift and if they are aware of possible exposure they are instructed to contact their supervisor immediately. 

  • We have implemented “Isolation and PPE Training" for all staff.

  • We are limiting all in person meetings and holding virtual meetings for necessary group meetings.

  • Specific criteria has been established for staff who have been treated for COVID-19 and return to work.  

We appreciate everyone's adherence to these guidelines and ask you to understand and be flexible as these guidelines continue to change based upon the recommendations of local and national guidelines.  These are unprecedented times and our policies may change at any time but please know it is for the health and safety of the individuals we serve, the staff who serve them and  their families. 

For suggestions on coping during this stressful time, click here.


For information related to ReMed’s Re-Opening Implementation Plan for Licensed Residential Programs in PA click here.

If you have any questions related to this communication, please e-mail them to