The world health community continues to monitor closely the emergence of the SARS-CoV-2 virus and the disease it causes, "coronavirus disease 2019" (COVID-19).  We will be regularly updating this page with information directly related to how we are managing this situation at ReMed. ReMed is closely following recommendations from the Centers for Disease Control (CDC) as well as recommendations from the Department of Health in the states where we provide programming.

April 7, 2020

We are closely monitoring the situation from a national and state level in regard to the Coronavirus (COVID-19) and are following Centers for Disease Control & Prevention guidelines as well as guidelines from the state departments of health in the states where we are located. ReMed is taking every precaution possible to ensure the safety of the people we serve, their families and our staff. 

We have changed our visitor guidelines to the most restrictive due to an increase of confirmed Coronavirus cases. We understand how hard this is for the people we serve and their families and loved ones, however it is necessary in order to keep our clients and the staff that serve them protected.  Effective immediately:

  • NO VISITORS will be permitted in our residences or on the grounds or campuses.

  • NO HOME VISITS of any kind will be permitted.

These restrictions will be enforced until further notice.

From a programming standpoint, our residential programs have been modified to support clients as they remain in place at their residences. With Coronavirus in each of the regions where we provide care, our clinical team has been reaching out to our medical directors, health departments and colleagues in the post-acute and rehabilitation field as well as an expert in infectious disease and exposure control. Our plan is comprehensive and continues to be fluid so we can be one step ahead. Care and well being of the people we serve is our priority.

  • We are continuing to develop contingency staffing plans to ensure that our residential clients are served on a priority basis.

  • We are screening our residential clients daily.

  • We are continuing to see individuals in our outpatient programs and monitoring symptoms.

  • We are cancelling most home and community clients effective immediately with arrangements being made for those who require our services and assistance.  This varies from region to region. If you have any questions regarding specifics, please contact the Rehabilitation Case Manger assigned to your family member/case. 

  • We are using a variety of telephonic and digital technologies for team conferences, family visitation, case management conferences and client therapy.  

  • We have closed the ReMed Activity Center in Paoli, PA until further notice.

  • We have cancelled all outings and appointments and are not going into the community  with our clients unless it is considered an emergency situation.

  • All in person meetings are cancelled and will be held using virtual technology.

In an effort to keep our workforce safe we have a number of precautions in place.


  • We are monitoring all staff for symptoms and fever prior to beginning their shift and if they are aware of possible exposure they are instructed to contact their supervisor immediately. 

  • We have implemented “Isolation and PPE Training."

  • We are cancelling all in person meetings and holding virtual meetings for necessary group meetings.

In each of our geographies we have identified procedures for COVID-19 testing in that area.

We are partnering with referral sources, funders, and prospective clients and families to develop optimal treatment plans which consider the needs of the individual as well as the health and safety of our current staff and clients.  Out of an abundance of caution for the health and safety of our clients, staff and prospective clients,  if you are working on admitting a case or have a referral for one of ReMed's programs , our Admissions Coordinators are available and will keep you up to date on the specifics of each individual case.

We appreciate everyone's adherence to these guidelines and ask you to understand and be flexible as these guidelines continue to change based upon the recommendations of local and national guidelines.  These are unprecedented times and our policies may change at any time but please know it is for the health and safety of the individuals we serve, the staff who serve them and  their families. 

For suggestions on coping during this stressful time, click here.

If you have any questions related to this communication, please e-mail them to